Recipient Rights – Complaint Form | Bay Arenac Behavioral Health

To request non-emergency services (mental health services or substance use disorder treatment), please call:
1-800-448-5498

For Emergency Services:
1-800-327-4693

Call the Recipient Rights/Customer Services Department for help at 1-888-482-8269 or 989-895-2317

Please read through the Recipient Rights page before filing a complaint.

Instructions:

If you believe that one of your rights has been violated, you (or someone on your behalf) may use the link to access a form to make a complaint.

A Recipient Rights/Customer Services staff will review the complaint and may conduct an investigation.

Please keep a copy of this page before you mail it for your records